How to Deal with Friends and Family with Emotional Problems

Helping a friend or family member who is going through emotional difficulties may seem difficult, but simple gestures of support and listening can transform the way that person faces the moment.

By Marcela Batista

4/15/20252 min read

Everyone goes through difficult times. It could be that friend who’s been quieter, the relative who seems distant, or even that coworker who no longer has the same sparkle in their eyes.

In these moments, we want to help, but often we don’t know how. Are we saying the right thing? Are we really helping or just making things worse?

If you’ve ever asked yourself these questions, don’t worry. Below, we’ll share some tips to help the people you love in a healthy way, without forgetting to take care of yourself too.

Be present

You don’t need to have the answers or solve the person’s problems. Sometimes, what helps the most is simply being there, available. Asking how are you feeling today? or I’m here if you need anything can have a huge impact.

Listen without judging

Avoid phrases like this is nothing or you’re overreacting. Even if, for you, the situation seems simple, remember that each person deals with things differently. Listen carefully and show that you care.

Avoid giving advice without being asked

As much as you want to help, sometimes the person isn’t ready to hear solutions. Instead, ask would you like me to help you think of solutions or do you just want to vent? This shows respect for their feelings.

Encourage seeking professional help

Remember that you’re not a psychologist (unless you actually are, who knows). Encourage your friend or relative to look for a therapist or another professional. You might say something like I think a psychologist could really help you. Do you want me to help you find one?

Respect the person’s timing

Everyone has their own pace for dealing with emotions. Avoid pressuring with phrases like you need to get better soon. Be patient and show that you’re willing to walk alongside them, at the pace they can manage.

Make small gestures

Sometimes, the basics help: cooking a meal, offering a ride, or sending a kind message. These gestures show that the person is not alone.

Take care of yourself too

Helping someone can be emotionally draining. Make sure you’re taking care of yourself so you don’t end up overwhelmed.

Remember that it’s not your responsibility to solve the other person’s problems.

Pay attention to warning signs

If you notice that the person has suicidal thoughts or is at risk, seek immediate help by contacting the local mental health or suicide prevention service in your country

Helping friends and family with emotional struggles is an act of love and empathy, but it requires balance. Remember that your presence, patience, and kindness are more valuable than any perfect words. And never hesitate to suggest professional help when necessary.

In the end, the most important thing is to show that no one has to face challenges alone. Your willingness to listen and support is already a big step toward changing any situation.

Take the opportunity to read other related posts:

How to Deal with Difficult People Without Losing Your Peace

What to Do When You Feel Like Giving Up

How to Overcome Crisis Moments and Transform Your Mindset

The Importance of Self-Control and How to Develop It

About the Author

Marcela Batista, I love reading, writing, listening to music, exercising physically and mentally, and I love learning and discussing human behavior and mental health.